Why is there
a cancellation fee?

please contact our office for any further questions regarding a missed appointment fee or wait list. 

We understand that there are times when life happens. We try to work with each person in an event that a missed appointment was unavoidable. 

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In our efforts to provide a high quality of care, PERMA Mental Health is currently implementing a cancelation policy instead of double booking patients at appointment times.  Since our scheduled times are dedicated to a single patient, when the appointment is missed or canceled late, another patient who could have utilized that appointment time was unable to receive the care they needed. 

Cancelation Policy

PERMA Mental Health's cancelation policy requires that an appointment is canceled or rescheduled 24 hours prior to your appointment time. Failure to notify the office 24 hours in advance will result in a missed appointment fee or placement on a waitlist to be seen by a mental health provider. To cancel or reschedule an appointment, please call the front office at 208-996-1700 or email us at scheduling@permamentalhealth.net