Why is there
a cancellation fee?

Please contact our office for any further questions regarding a missed appointment fee or wait list. 

We understand that there are times when life happens. We try to work with each person in an event that a missed appointment was unavoidable. 

In our efforts to provide a high quality of care, PERMA Mental Health is currently implementing a cancelation policy instead of double booking patients at appointment times.  Since our scheduled times are dedicated to a single patient, when the appointment is missed or canceled late, another patient who could have utilized that appointment time was unable to receive the care they needed. 

Cancellation Policy

Please understand that appointment times are limited. If you must cancel your appointment, we respectfully request 24 hours notice. Missed appointments, or appointments cancelled without 24 hours notice, will incur a fee of $50 or added to a waitlist.